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Technical errors on a mission: detailed correction guide
Just received an error notification?
💡 First read I received an error on my mission: what should I do? to understand how the control system and error counter work.
Error 403 / 500 — Access denied or server error
What it means
The Getfluence robot could not access your page: either a server error (500) or a firewall block (403).
How to check
Open the URL in a private browsing window. If the page loads normally, your firewall is blocking external robots.
How to fix
Authorise our robot's IP in your firewall or security plugin (Cloudflare, Wordfence…): 34.78.132.172
Error 404 — Page not found
What it means
The URL entered on the platform does not exist or the page is not published.
How to check
Paste the URL directly into your browser. An error page confirms the URL is wrong or the article is not live.
How to fix
Check that the article is online, then correct the URL in the "Publication" tab of the mission. Watch out for capital letters, spaces, or a missing https://.
Error 3XX — Redirect
What it means
The URL provided redirects before reaching the final page — the robot cannot guarantee the destination link is compliant.
How to check
Test your URL on httpstatus.io to detect a 301 or 302 code.
How to fix
Replace the URL on the platform with the article's final URL, with no redirect.
Link URL problem
What it means
One or more links in the article do not match the URLs in the brief.
How to check
Compare each link in the published article with the URLs listed in the brief on the platform.
How to fix
Edit the links in your CMS so they match the brief's URLs exactly, including any specific parameters or slugs.
Non-compliant anchor
What it means
The clickable link text does not match the anchor specified in the brief.
How to check
In the published article, verify that the link text matches the brief's anchor word for word.
How to fix
Edit the anchor text in your CMS. Watch out for extra spaces, capital letters, or different characters.
Incorrect rel tag
What it means
The link's rel attribute does not match the type required in the brief (dofollow, nofollow, or sponsored).
How to check
Right-click on the page > "Inspect" > find the link and check the value of the rel attribute.
How to fix
Edit the rel attribute in your CMS's HTML editor:
<a href="https://example.com" rel="sponsored">anchor text</a>Incorrect canonical
What it means
The page's canonical tag points to a different URL than the article itself.
How to check
Right-click > "View page source" > search for:
<link rel="canonical" href="..." />Check that the URL matches the article's URL.
How to fix
Update the canonical in your article's SEO settings (Yoast, Rank Math, or your CMS) so it points to the article's own URL.
Meta nofollow / noindex
What it means
The page contains a meta tag preventing search engines from indexing it or following its links.
How to check
Right-click > "View page source" > search for:
<meta name="robots" content="noindex" />How to fix
Remove or replace this tag in your article's SEO settings with index, follow.
📌 To understand the impact on Google indexation, see [My publication is not indexed on Google: what should I do?] (link to be activated when Article 3 is published)
Error still showing after correction?
Before contacting support, check that:
- The site cache has been cleared after the change.
- The fix is visible in private browsing.
- The URL on the platform matches the corrected version.
If the problem persists, contact support from the platform with the mission number and a screenshot of the page source code.