---
title: "Error received on my mission: what to do?"
description: Find out how Getfluence's automatic control system works, what each error means, and how to fix it quickly to avoid your mission being cancelled.
---

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3. [Error message on an ongoing mission](https://help.getfluence.com/en/support/publishers?hsLang=en#error-message-on-an-ongoing-mission)

# Error received on my mission: what to do?

### What is mission control?

After publishing your article and entering the publication URL on the platform, Getfluence automatically activates a control system. This **robot checks every day that your publication meets all the brief's requirements: page accessibility, link compliance, rel tag, canonical tag, and Google indexation.**

If a problem is detected, you will receive a notification.

### Where can I find information about the error?

The instructions for correcting the error can be found in two places:

- **On the platform**, directly in the "Publication" tab of the mission in error — you will find the type of error detected and the actions to take.
- In the **notification e-mail** you received — it contains a description of the error and a direct link to the mission.

![Capture d’écran 2026-04-24 à 16.12.31](https://help.getfluence.com/hs-fs/hubfs/Capture%20d%E2%80%99%C3%A9cran%202026-04-24%20%C3%A0%2016.12.31.png?width=670&height=528&name=Capture%20d%E2%80%99%C3%A9cran%202026-04-24%20%C3%A0%2016.12.31.png)

💡 **Always start with the platform**: that is where you need to act to correct and unblock the mission.

### How does the error counter work?

The system checks your publication every day. Here is the logic:

- Each day an error is present, the counter increases by +1.
- If you fix the error, the counter resets to 0 the following day.
- If the counter reaches 10 errors, the mission is cancelled.
- If there are no errors after 30 days, the mission is validated and you can withdraw your earnings.

⚠️ **Please note**: **the Google indexation check starts from day 20.** Even if your article is already indexed, the green tick confirming indexation will only appear from day 21 onwards — this is normal system behaviour, not an error.

### What errors can appear?

Here is a **summary of the most common errors** and how to resolve them:

| **Error** | **Main cause** | **Quick fix** |
| --- | --- | --- |
| **Error 403 / 500** | The robot cannot access the page (firewall or server error) | Authorise our robot's IP address: 34.78.132.172 in your firewall settings |
| **Error 404** | The URL entered is incorrect or the page is not online | Check that the article is published and that the URL entered is correct |
| **Error 3XX — Redirect** | The URL provided redirects to another page | Enter the article's final URL, without any redirect |
| **Link URL problem** | One or more links in the mission have a problem | Check that the links in the article match exactly those in the brief |
| **Non-compliant anchor** | The anchor text does not match the brief | Check that the clickable link text matches the anchor specified in the brief |
| **Incorrect rel tag** | The link type (DoFollow / Nofollow / Sponsored) does not comply with the brief | Edit the link's rel attribute to bring it in line with the brief |
| **Incorrect canonical** | The page has a canonical tag pointing to a different URL | Check that the canonical tag points to the article's own URL |
| **Meta nofollow / noindex** | The page contains a meta tag preventing crawling or indexation | Remove the nofollow or noindex meta tag from the article page |
| **Article not indexed on Google** | Google has not yet indexed the page (check from day 20) | See the dedicated article: "My publication is not indexed on Google: what should I do?" |

👉 For detailed instructions on fixing each error, see [**Technical errors on a mission: detailed correction guide**](https://help.getfluence.com/en/support/technical-issue-complete-guide?hsLang=en)

### What should I do if I cannot fix the error?

If the problem persists after following the instructions, contact our support team directly from the platform. Please include the mission number and a description of the issue encountered.

📌 **Tip**: first check whether the error is a false positive (for example, your article is genuinely online but the URL entered contains a typo).

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