Account deactivated: reasons, reactivation or cancellation

Why can an account be deactivated?

An account can be deactivated due to inactivity and because no company document has been added to the account information.

How can I reactivate a deactivated account?

If you are a business, the account can be reactivated once you submit one of the following valid and up-to-date documents.

FOR UK:

• Certificate of Incorporation (Companies House)
• Companies House registration extract or latest Confirmation Statement
• HMRC Self Assessment registration confirmation (UTR letter) for sole traders
• VAT registration certificate (HMRC)

FOR US:

• Articles of Incorporation or Articles of Organization (Secretary of State)
• IRS EIN confirmation letter (CP 575 or 147C)
• Business license or DBA certificate for sole proprietors
• Certificate of Good Standing

Which document should I provide?

The document submitted must be valid and up to date. An tax compliance confirmation may also be submitted for verification.

What if I requested the deletion of my account?

Once deletion has been requested, the account is deactivated. If you have any questions or need further information, you can contact the support team.