Invoicing and payments with deposit balance
1. When do I receive my invoice?
Each payment automatically generates an invoice, available in your account as proof of payment.
2. How does invoicing work when I pay with my deposit balance?
When you pay an order using your deposit balance, no separate invoice is issued, as your deposit already has an associated invoice covering the credited funds.
3. What happens if a mission paid with my deposit is canceled or refused?
- Any applicable VAT is not refunded.
- The remaining credit is returned to your advertiser account.
- No VAT will be charged on your next purchase using your deposit.
4. What happens if the cost of the new mission exceeds my available deposit?
You can pay the difference using another payment method. In this case, VAT (if applicable) is applied only on the difference.
5. How are prices and VAT managed?
- All catalog prices are listed excluding VAT.
- VAT is applied and included on the invoice based on the country of residence of your business account.
- VAT is not applied when invoicing to foreign countries.