Deposit and payment: when will I get an invoice?

Each time you make a payment, an invoice is automatically created and can be found in your account as proof of payment.

Payments with your deposit balance

When you pay an order using your deposit balance, no separate invoice is issued, as your deposit already has an associated invoice covering the credited funds.

What happens if a mission paid with my deposit is canceled or refused?

If an order paid with your deposit balance is canceled, any applicable VAT is not refunded: the remaining credit is returned to your advertiser account and you won’t be charged VAT on your next purchase using your deposit.

If the cost of the new mission exceeds your available deposit, you can pay the difference using another payment method. In this case, VAT (if applicable) is applied only on the difference.

Prices and VAT

All catalog prices are listed excluding VAT.

VAT is applied and included on the invoice based on the country of residence of your business account. VAT is not applied when invoicing to foreign countries.